Terms of Use

A shared standard for thoughtful discovery.

These draft terms describe the basic expectations for using RootWell and contributing to its community-centered discovery experience.

Effective: October 3, 2026Last updated: October 3, 2026Draft notice pending professional review

The RootWell service

RootWell is a neutral service for discovering and exploring church communities. It helps people find practical information, see church-provided or publicly sourced materials, save private options, and decide what may be worth exploring further.

RootWell is not built as a popularity contest. We do not offer public star ratings, “best church” rankings, or paid placement that makes a church appear to be a better personal fit.

No endorsement or guarantee

A profile, source label, claim status, Visitor Connection option, or appearance in RootWell is not an endorsement of a church, leader, theology, practice, service, or event. RootWell does not decide which theological position is correct and does not guarantee that a church will be a fit for any person.

Church information can change. RootWell does not guarantee the completeness, currentness, availability, safety, accessibility, or accuracy of profile details, external content, directions, service times, or other information. Please confirm important details directly with the church or source before relying on them.

Not emergency or counseling support

RootWell is not an emergency service, crisis line, counseling provider, pastoral-care provider, or substitute for professional medical, mental-health, legal, financial, or spiritual advice. If someone may be in immediate danger, contact local emergency services or an appropriate crisis resource.

Use RootWell responsibly

Do not use RootWell to:

  • Impersonate a person, church, campus, ministry, or RootWell representative.
  • Submit harmful, threatening, hateful, harassing, unlawful, deceptive, or sexually explicit material.
  • Make false claims about a church, person, community, or your own authority.
  • Collect information about people for unwanted contact, discrimination, or any other improper purpose.
  • Scrape, crawl, automate, probe, interfere with, or attempt to bypass RootWell or its access controls without permission.

Content and moderation

People and church representatives remain responsible for material they submit. By submitting content, they represent that they have the needed rights and permissions to share it and that it follows the applicable RootWell guidelines.

RootWell may review, redact, limit, remove, or decline content, profiles, claims, reports, or access when we believe it is necessary to protect people, rights, accuracy, safety, or the intended experience. Moderation is not a promise that RootWell has reviewed every item or that every concern will be resolved in a particular way.

Information and external links

RootWell may present information from church representatives, members, and legitimate public sources. Source context can help people understand where information came from, but it does not make every detail complete or permanent. If you see a possible correction, please let us know.

External links and embeds, including church sites, maps, livestreams, social platforms, and other services, are provided for convenience. RootWell does not control or endorse those destinations and is not responsible for their content, availability, or practices.

Changes and contact

RootWell may update these terms as the product and reviewed policies develop. The effective and last-updated dates above identify this version. For questions or to report a concern, contact RootWell.

Contact RootWell at team@rootwellapp.madethis.app.

Draft status

These are founder-reviewed draft terms, not a statement of legal compliance or a substitute for attorney review. RootWell has intentionally not asserted governing law, arbitration, liability limits, eligibility age, refund rules, or other contract-enforcement terms until they receive professional review.

    Terms of Use | RootWell